Chattermill
XLG Summit
Unleashing the power of Experience-Led Growth
Free event
About this release
Ask Lyra is your copilot for getting customer insights - the front door to understanding your customer feedback. Simply ask a question about your customers in plain English and get instant, data-backed answers. Powered by our proprietary Lyra AI technology, it works like a knowledgeable team member who knows everything about your customer feedback.
Getting answers to your business questions shouldn't require a data science degree. Most teams simply want immediate answers to business questions but lack the specialized analytics knowledge to get them. Ask Lyra bridges that gap by turning questions into instant, data-backed answers - no setup and no training required.
What's included:
- Instant answers to business questions: Ask questions in plain English and get instant, quantified insights without building reports or waiting for analysts
- Backed by Observations & Highlights: Every answer provides specific customer issues (Observations) with precise volume data, plus digestible summaries (Highlights) for quick understanding
- Smart query interpretation: Ask Lyra automatically applies relevant filters to your data based on your question, processing all available customer feedback instantly
- Access to customer quotes: Click through to actual customer quotes and snippets that support each answer and verify what customers really said
- Powered by Lyra AI: Every answer is backed by our proprietary technology built specifically for customer feedback with zero hallucinations
- Built for everyone: The intuitive interface will make customer intelligence accessible to all teams, regardless of analytical expertise
Ask Lyra is available to all Chattermill users who have enrolled in the early access program.