# IKEA's Snowstorm Solution

We should all be thankful that our local **IKEA** isn’t prone to having snowstorms outside its front door. [Unfortunately for one store in Denmark, this happened to be the case.](https://www.theguardian.com/world/2021/dec/02/ikea-snowstorm-trapped-customers-denmark)

After 30 centimetres of snow fell, customers weren’t able to travel home, leaving both them and the store’s staff stranded. Thankfully, IKEA just happens to be the one store with a number of ready-made beds inside.

So when the manager of the store decided to let customers spend the night inside – and treated them all to a cinnamon roll the next morning – you can’t help but praise this as excellent customer experience.