# Build exceptional products based on user insights

Stop guessing what to build next. Turn user feedback into well-structured product insights that are prioritized, ready-to-act on, and routed to exactly the right team.

## Roadmap Prioritization
Turn feature requests and issues into roadmap priorities.

## Hypothesis Testing
Validate assumptions with real user feedback.

## Issue Discovery & Alerting
Identify the biggest issues and trigger alerts.

## Opportunity Discovery
Spot growth opportunities buried in customer feedback.

## CHATTERMILL MCP

### Designed for the way product teams work

Access customer insights directly in your AI agent, with the Chattermill MCP.

### Get product insights faster than ever before
Ask plain-language questions about what users need, without leaving your AI agent.

### Real customer data, available wherever you work
Pull emerging issues and sentiment shifts directly in Claude or ChatGPT, right when you need more context.

### Close the loop — from feedback to action in seconds
Pull quotes, volumes, and sentiment together in one go — ready to drop into a spec, retro, or stakeholder update.

## OBSERVATIONS

### Identify and act on product issues faster

Turn conversations and customer feedback into clear issues that are immediately prioritized and instantly actionable.

### Precise issues, ready to act on
See the most precise issues, with exact mention counts, the moment you log in.

### Get straight to the root cause
Lyra AI generates analyst-grade summaries with clear context and data-backed insights.

### Validate with actual quotes
Every insight backed by real customer quotes — so you always know where it came from.

## REPORTS & DASHBOARDS

### Make roadmap decisions confidently, backed by real data

Take the guesswork out of product planning - define the product direction based on user insights.

### Always know what your team should build next
Identify and prioritize issues, bugs, and feature requests your team should tackle first.

### Quantify impact with custom reports
Break down feedback by segment to uncover the root cause and act with confidence.

### Combine insights into dashboards that tell a story
From discovery to post-launch analysis — build compelling narratives that influence decisions.

## Keep work moving across teams and agents

Access insights where collaboration happens — in Slack, Jira, or directly inside Claude, ChatGPT and Cursor through Chattermill's MCP server.

## COMING SOON: CHATTERMILL AGENT

### Product feedback analytics built for the agentic era

Purpose-built for product teams. Powered by AI Agents that operate continuously in the background, so insights find you — not the other way around.

### AI Agent, monitoring 24/7
Automatically detects issues and adds context — explaining what happened, and why.

### Proactive insights, always on
Trending feature requests and emerging issues surfaced before your team has to ask.

### Routed to the right team
Insights delivered to the right team — across Slack, Teams, Jira, Linear and more.

### MCP that connects to your AI agents
Bring customer insights into Claude, Claude Code, ChatGPT, Codex, and more.

### Customer Testimonials

#### “Chattermill helps me cut through the noise.
I can see which issues are emerging, with a clear, structured snapshot of the topics I care about. It feels like an organized system for user feedback - direct and easy to navigate. From there, I can quickly spot emerging issues and deep-dive into the relevant snippets to take action.”

**Vahritch Kharmendjian**  
Staff Product Manager

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