# **Prioritize issues based on customer insights you can trust**

Prioritize customer feedback insights and focus on the issues tied to critical KPIs like NPS, CSAT, churn, and retention. Understand why metrics shift - and what to do next.

## **You’re flooded with customer feedback but don't know what to act on first**

Insights are scattered across tools, teams, and touchpoints.

**Identifying what to act on takes hours of manual analysis.**

You struggle to turn feedback into team specific, relevant insights.

## **Chattermill makes it easy to prioritize what to act on next**

Unify feedback and let AI uncover what deserves your attention.
Connect feedback from surveys, support tickets, reviews, and more. Let our advanced AI highlight the themes, issues, and opportunities you need to act on first.

Quickly identify which issues and pain points are impacting NPS, CSAT, retention, and churn. Get a clear view of what to prioritize - and why.

Easily share relevant, actionable insights with every team. Get actionable intelligence to inform decisions across every team - from CX, Support and Product, to Operations, Revenue and Leadership Teams.

### **Analyze all your feedback and know exactly what to prioritize**

No more gut-feel decisions. Chattermill brings all your feedback together and uses AI to surface the most impactful insights - so you can focus on what truly matters, faster.

Connect feedback from any source with one-click integrations, API, or CSV upload.
Prioritize fixes and features based on customer impact.
Get quick and granular insights with AI-powered summarizations.

### **Identify and respond to issues as they emerge**

Surface emerging customer pain points with anomaly alerts and AI-powered summaries. React faster and smarter with reliable insights you can trust.

Instantly identify the root causes of negativity or product issues. Track the underlying drivers of metrics like NPS, retention, CSAT, or CES. Get proactive alerts when sentiment or KPIs drop.

### **Share clear, actionable insights with every team**

Break down data silos and help teams work toward the same goals. Help every team - from Product and Support to CX and Leadership - focus on the customer issues that matter most.

Create custom dashboards for specific teams, regions, or product lines. Make strategic decisions based on reliable feedback insights. Use anomaly detection to keep everyone informed of emerging risks.

### **Loved & trusted by our customers**

2026 Leader in Feedback Analytics.

4.5/5 (236 reviews).

2026 Top Voice of Customer Platforms.

4.5/5 (90 reviews).

## Enterprise-Grade Platform Security

### Get granular insights from your feedback data

See how you can turn all your customer feedback into clear, connected insights that lead to action.

What to expect:

- A short call to understand your needs and see how we fit
- A tailored product demo based on your use case
- An overview of pricing and implementation

#### Trusted by the world’s biggest brands