# Automate customer feedback tagging and categorization

Connect unstructured customer feedback from any source and language - and let AI do the heavy lifting. No more spreadsheets. No more manual work. Just instant, actionable insights.

[Book a personalized demo →](https://mailto:support@chattermill.com/book-demo)

## You are spending hundreds of hours manually consolidating and analyzing feedback

**Customer feedback is scattered across platforms and channels**

**Manually tagging and organizing feedback takes forever**

**You struggle to get timely, granular customer insights**

## Chattermill automatically tags and categorizes all your customer feedback

Automatically tag and analyze feedback with AI. Bring in feedback from surveys, support tickets, app reviews, and more - then let our AI categorize and analyze it instantly. No more manual sorting and tagging.

**Surface granular insights in minutes, not days**

Automate your analysis and uncover what drives metrics like NPS, CSAT, and churn. Surface customer sentiment trends and root causes without lifting a finger.

### Analyze all your feedback and unlock deep insights

No more tagging feedback in spreadsheets. Connect all your feedback sources and let our AI deliver clear, accurate, and actionable intelligence - without manual effort.

Connect feedback from any source with one-click integrations, API, or CSV upload.

Automatically analyze feedback in any language with built-in translations.

### Identify and respond to CX issues as they emerge

Surface emerging customer pain points with anomaly alerts and AI-powered summaries. React faster and smarter with reliable insights you can trust.

### Share clear, actionable insights across your organization

Give every team - from Product and Support, to CX and Leadership - access to the insights they need. Align your organization around real-time, reliable feedback data.

"Chattermill helped us reduce contacts per transaction by 42%, raise our Trustpilot rating from 3.9 to 4.4 and get a consistently high NPS of 80. Chattermill has been instrumental in achieving these results and keeping us connected with our customers."

- **James McGhee**  
  Director of Customer Experience, Footasylum

[Read Case Study](/content/customer-stories/footasylum-boosts-delivery-speed-and-cuts-shipping-costs-through-customer-insights/index.html)

### Get granular insights from your feedback data

See how you can turn all your customer feedback into clear, connected insights that lead to action.

What to expect:

**A short call** to understand your needs and see how we fit

**A tailored product demo** based on your use case

**An overview of pricing** and implementation

See Chattermill in action.