Chattermill for Automating Manual Feedback Analysis
Automate customer feedback tagging and categorization
Connect unstructured customer feedback from any source and language - and let AI do the heavy lifting. No more spreadsheets. No more manual work. Just instant, actionable insights.
You are spending hundreds of hours manually consolidating and analyzing feedback
Customer feedback is scattered across platforms and channels
Manually tagging and organizing feedback takes forever
You struggle to get timely, granular customer insights
Chattermill automatically tags and categorizes all your customer feedback
Automatically tag and analyze feedback with AI. Bring in feedback from surveys, support tickets, app reviews, and more - then let our AI categorize and analyze it instantly. No more manual sorting and tagging.
Surface granular insights in minutes, not days
Automate your analysis and uncover what drives metrics like NPS, CSAT, and churn. Surface customer sentiment trends and root causes without lifting a finger.
Analyze all your feedback and unlock deep insights
No more tagging feedback in spreadsheets. Connect all your feedback sources and let our AI deliver clear, accurate, and actionable intelligence - without manual effort.
Connect feedback from any source with one-click integrations, API, or CSV upload.
Automatically analyze feedback in any language with built-in translations.
Identify and respond to CX issues as they emerge
Surface emerging customer pain points with anomaly alerts and AI-powered summaries. React faster and smarter with reliable insights you can trust.
Share clear, actionable insights across your organization
Give every team - from Product and Support, to CX and Leadership - access to the insights they need. Align your organization around real-time, reliable feedback data.
"Chattermill helped us reduce contacts per transaction by 42%, raise our Trustpilot rating from 3.9 to 4.4 and get a consistently high NPS of 80. Chattermill has been instrumental in achieving these results and keeping us connected with our customers."
- James McGhee
Director of Customer Experience, Footasylum
Get granular insights from your feedback data
See how you can turn all your customer feedback into clear, connected insights that lead to action.
What to expect:
A short call to understand your needs and see how we fit
A tailored product demo based on your use case
An overview of pricing and implementation
See Chattermill in action.