Automate customer feedback tagging and categorization

Connect unstructured customer feedback from any source and language - and let AI do the heavy lifting. No more spreadsheets. No more manual work. Just instant, actionable insights.

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You are spending hundreds of hours manually consolidating and analyzing feedback

Customer feedback is scattered across platforms and channels
Manually tagging and organizing feedback takes forever
You struggle to get timely, granular customer insights

Chattermill automatically tags and categorizes all your customer feedback

Automatically tag and analyze feedback with AI. Bring in feedback from surveys, support tickets, app reviews, and more - then let our AI categorize and analyze it instantly. No more manual sorting and tagging.

Surface granular insights in minutes, not days
Automate your analysis and uncover what drives metrics like NPS, CSAT, and churn. Surface customer sentiment trends and root causes without lifting a finger.

Analyze all your feedback and unlock deep insights

No more tagging feedback in spreadsheets. Connect all your feedback sources and let our AI deliver clear, accurate, and actionable intelligence - without manual effort.

Connect feedback from any source with one-click integrations, API, or CSV upload. Automatically analyze feedback in any language with built-in translations. Get quick and granular insights with AI-powered summarizations.

Identify and respond to CX issues as they emerge

Surface emerging customer pain points with anomaly alerts and AI-powered summaries. React faster and smarter with reliable insights you can trust.

Instantly identify root causes of negativity or product issues. Get proactive alerts when sentiment or KPIs drop. Track the underlying drivers of metrics like NPS, retention, CSAT, or CES.

Share clear, actionable insights across your organization

Give every team - from Product and Support, to CX and Leadership - access to the insights they need. Align your organization around real-time, reliable feedback data.

Create custom dashboards for specific teams, regions, or product lines. Clearly understand the reasons for negativity, customer complaints, or churn. Make strategic decisions based on reliable feedback insights.

Get granular insights from your feedback data

See how you can turn all your customer feedback into clear, connected insights that lead to action.

A short call to understand your needs and see how we fit
A tailored product demo based on your use case
An overview of pricing and implementation

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Trusted by brands like HelloFresh, Booking.com, and Amazon.