# Perfect your CX strategy and drive loyalty and retention

Discover the world of customer intelligence with dedicated CX metrics and flexible segmentation options to help you understand the voice of your customers.

### Deliver precise insights at every level

Compare different metrics, data types or time periods, and use beautiful graphs to visualize your data in a series of interactive charts. You can track everything from high-level trends to granular differences between App Store and Google Play reviews.

### Discover what's driving NPS changes with Impact Analysis

Analyze the drivers of your NPS to identify emerging trends faster. This will help you understand why your NPS score dropped or increased and drill down into specific themes and underlying causes.

### Export data

Easily export data to PDF or PNG and add it to your executive presentations. Share insights with your team to empower your organization by giving direction for change and improvement.

#### Loved & trusted by our customers

2026 Leader in Feedback Analytics

4.5/5  (236 reviews)

2026 Top Voice of Customer Platforms

4.5/5 (90 reviews)

### **"Chattermill's impact permeates all levels of the company.** It plays a crucial role in shaping UX decisions, payment method launches, and feature introductions."

**Renata Vasconcellos de Sa**

Group Product Ops Lead

.png)

### "Customer feedback insights from Chattermill have driven key changes, unlocking new revenue streams, brands, and expanded product options."

.avif)

**Stefan Platteau**

Director of Global Product Strategy and Analytics

### “If you're serious about understanding and improving customer journeys, Chattermill is essential.”

.avif)

**James McGhee**

Director of Customer Experience

### "Chattermill helped us evaluate our customer experience maturity, identify gaps, and align around our customers.”

.avif)

**Abdul Khaled**

Head of Digital, Customer Experience & Digital Products

### Get granular insights from your feedback data

See how you can turn all your customer feedback into clear, connected insights that lead to action.

What to expect:

- **A short call** to understand your needs and see how we fit
- **A tailored product demo** based on your use case
- **An overview of pricing** and implementation