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This allows the user to resume watching without having to start over, if the user leaves the video or website. **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage - Statistics 36 Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously. - [Embed.ly\\ 5](https://mailto:api@chattermill.com/product/analytics#) [Learn more about this provider **sentryReplaySession** Registers data on visitors' website-behaviour. This is used for internal analysis and website optimization. **Maximum Storage Duration**: Session**Type**: HTML Local Storage **viewer\_session\_data** Used in connection with End User Experience Monitoring (EUEM). The cookie collects information on application/device performance, which allows support/website staff to optimize their products and services. **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **\_\_Host-psifi.analyticsTrace** Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator. **Maximum Storage Duration**: 1 day**Type**: HTTP Cookie **\_\_Host-psifi.analyticsTraceV2** Registers statistical data on users' behaviour on the website. 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The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. - [Meta Platforms, Inc.\\ 3](https://mailto:api@chattermill.com/product/analytics#) [Learn more about this provider **\_fbp** Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. **Maximum Storage Duration**: 3 months**Type**: HTTP Cookie **lastExternalReferrer** Detects how the user reached the website by registering their last URL-address. **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **lastExternalReferrerTime** Detects how the user reached the website by registering their last URL-address. **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage - [Embed.ly\\ 4](https://mailto:api@chattermill.com/product/analytics#) [Learn more about this provider **\_\_Secure-YEC** Stores the user's video player preferences using embedded YouTube video **Maximum Storage Duration**: Session**Type**: HTTP Cookie **LogsDatabaseV2:V#\|\|LogsRequestsStore** Used to track user’s interaction with embedded content. **Maximum Storage Duration**: Persistent**Type**: IndexedDB **yt-icons-last-purged** Necessary for the implementation and functionality of YouTube video-content on the website. **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **YtIdbMeta#databases** Used to track user’s interaction with embedded content. **Maximum Storage Duration**: Persistent**Type**: IndexedDB - [Google\\ 3](https://mailto:api@chattermill.com/product/analytics#) [Learn more about this provider Some of the data collected by this provider is for the purposes of personalization and measuring advertising effectiveness. **\_gcl\_au** Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. **Maximum Storage Duration**: 3 months**Type**: HTTP Cookie **ads/ga-audiences** Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. **Maximum Storage Duration**: Session**Type**: Pixel Tracker **pagead/1p-user-list/#** Tracks if the user has shown interest in specific products or events across multiple websites and detects how the user navigates between sites. This is used for measurement of advertisement efforts and facilitates payment of referral-fees between websites. **Maximum Storage Duration**: Session**Type**: Pixel Tracker - [HubSpot\\ 2](https://mailto:api@chattermill.com/product/analytics#) [Learn more about this provider **\_\_ptbe.gif** Pending **Maximum Storage Duration**: Session**Type**: Pixel Tracker **\_\_ptq.gif** Sends data to the marketing platform Hubspot about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. **Maximum Storage Duration**: Session**Type**: Pixel Tracker - [Leadfeeder\\ 1](https://mailto:api@chattermill.com/product/analytics#) [Learn more about this provider **\[empty name\]** Tracks the individual sessions on the website, allowing the website to compile statistical data from multiple visits. 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Tracks the visitor across devices and marketing channels. **Maximum Storage Duration**: 2 years**Type**: HTTP Cookie **\_ga\_#** Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. **Maximum Storage Duration**: 2 years**Type**: HTTP Cookie **\_gcl\_ls** Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage - [demo.arcade.software\\ 4](https://mailto:api@chattermill.com/product/analytics#) **\_\_tld\_\_ \[x2\]** Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. **Maximum Storage Duration**: Session**Type**: HTTP Cookie **ajs\_user\_id** This cookie is used to collect data on the visitor's behavior on the website - this information can be used to assign the visitor to a visitor segment, based on common preferences. **Maximum Storage Duration**: Session**Type**: HTTP Cookie **ajs\_user\_id** Collects data on visitors' preferences and behaviour on the website - This information is used make content and advertisement more relevant to the specific visitor. **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage - [sc.lfeeder.com\\ 4](https://mailto:api@chattermill.com/product/analytics#) **\_lfa** Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. **Maximum Storage Duration**: 2 years**Type**: HTTP Cookie **\_lfa\_test\_cookie\_stored** Used in context with Account-Based-Marketing (ABM). The cookie registers data such as IP-addresses, time spent on the website and page requests for the visit. This is used for retargeting of multiple users rooting from the same IP-addresses. ABM usually facilitates B2B marketing purposes. **Maximum Storage Duration**: Session**Type**: HTTP Cookie **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **\_lfa\_expiry** Contains the expiry-date for the cookie with corresponding name. **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage - Unclassified 13 Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies. - [Embed.ly\\ 10](https://mailto:api@chattermill.com/product/analytics#) [Learn more about this provider **awc.interactionSession.expiry** Pending **Maximum Storage Duration**: Session**Type**: HTML Local Storage **awc.interactionSession.id** Pending **Maximum Storage Duration**: Session**Type**: HTML Local Storage **awc.last.screen.event** Pending **Maximum Storage Duration**: Session**Type**: HTML Local Storage **awc.session.expiry** Pending **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **awc.session.id** Pending **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **awc.tab.id** Pending **Maximum Storage Duration**: Session**Type**: HTML Local Storage **emoji-reaction-list-variant** Pending **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **frequent-reactions** Pending **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **statsig.session\_id.4081953117** Pending **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **statsig.stable\_id.4081953117** Pending **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage - [chattermill.com\\ 2](https://mailto:api@chattermill.com/product/analytics#) **\_vwo\_917228\_config** Pending **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage **\_vwo\_visProps** Pending **Maximum Storage Duration**: Persistent**Type**: HTML Local Storage - [demo.arcade.software\\ 1](https://mailto:api@chattermill.com/product/analytics#) **firebase-app-check-database#firebase-app-check-store** Pending **Maximum Storage Duration**: Persistent**Type**: IndexedDB [Cross-domain consent\[#BULK\_CONSENT\_DOMAINS\_COUNT#\]](https://mailto:api@chattermill.com/product/analytics#) \[#BULK\_CONSENT\_TITLE#\] List of domains your consent applies to: \[#BULK\_CONSENT\_DOMAINS#\] Cookie declaration last updated on 6/28/26 by [Cookiebot](https://www.cookiebot.com/) \[#IABV2\_TITLE#\] \[#IABV2\_BODY\_INTRO#\] \[#IABV2\_BODY\_LEGITIMATE\_INTEREST\_INTRO#\] \[#IABV2\_BODY\_PREFERENCE\_INTRO#\] \[#IABV2\_LABEL\_PURPOSES#\] \[#IABV2\_BODY\_PURPOSES\_INTRO#\] \[#IABV2\_BODY\_PURPOSES#\] \[#IABV2\_LABEL\_FEATURES#\] \[#IABV2\_BODY\_FEATURES\_INTRO#\] \[#IABV2\_BODY\_FEATURES#\] \[#IABV2\_LABEL\_PARTNERS#\] \[#IABV2\_BODY\_PARTNERS\_INTRO#\] \[#IABV2\_BODY\_PARTNERS#\] About Cookies are small text files that can be used by websites to make a user's experience more efficient. 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Share insights with your team to empower your organization by giving direction for change and improvement. #### Loved & trusted by our customers 2026 Leader in Feedback Analytics 4.5/5  (236 reviews) 2026 Top Voice of Customer Platforms 4.5/5 (90 reviews) [Read our reviews on G2](https://www.g2.com/products/chattermill/reviews) [Read our reviews on Gartner](https://www.gartner.com/reviews/market/voice-of-the-customer-platforms/vendor/chattermill/product/chattermill) ### **"****Chattermill's impact permeates all levels of the company.** It plays a crucial role in shaping UX decisions, payment method launches, and feature introductions." **Renata Vasconcellos de Sa** Group Product Ops Lead .png) [Read Customer Story](/content/customer-stories/from-regional-success-to-global-strategy-how-uber-scaled-cx-intelligence-with-chattermill/index.html) ### "Customer feedback insights from Chattermill have driven key changes, unlocking new revenue streams, brands, and expanded product options." .avif) Stefan Platteau Director of Global Product Strategy and Analytics [Read Customer Story](/content/customer-stories/how-hellofresh-turned-customer-feedback-into-new-product-revenue-streams-growing-to-a-eu7b-business/index.html) ### “If you're serious about understanding and improving customer journeys, Chattermill is essential.” .avif) James McGhee Director of Customer Experience [Read Customer Story](/content/customer-stories/footasylum-boosts-delivery-speed-and-cuts-shipping-costs-through-customer-insights/index.html) ### "Chattermill helped us evaluate our customer experience maturity, identify gaps, and align around our customers.” .avif) Abdul Khaled Head of Digital, Customer Experience & Digital Products [Read Customer Story](/content/customer-stories/e-on-next-removes-silos-and-maps-customer-journeys-with-experience-led-growth/index.html) [400+\\ \\ Users across CX, Product, and Operations\\ \\ .png)](https://mailto:api@chattermill.com/product/analytics#w-tabs-0-data-w-pane-0) [7\\ \\ New brands launched to satisfy customer needs\\ \\ [42.8%\\ \\ Reduction in contacts per transaction\\ \\ [144%\\ \\ Increase in NPS through improved CX\\ \\ ### Get granular insights from your feedback data See how you can turn all your customer feedback into clear, connected insights that lead to action. What to expect: **A short call** to understand your needs and see how we fit **A tailored product demo** based on your use case **An overview of pricing** and implementation 4.5 rating 150+ 5 star reviews See Chattermill in action First name\* Last name\* Work email\* What volume of feedback are you looking to analyze?\*For example: surveys, reviews, comments, support calls and tickets Please SelectNot sureLess than 1,000 per month1,001 - 5,000 per monthMore than 5,000 per month What are you looking to achieve with Chattermill?\* utm campaign utm medium utm content utm source Source Marketing Channel (All Conversions) By submitting, you agree to Chattermill's [privacy policy](/content/legal/privacy-policy/index.html) and [terms of use](/content/legal/website-terms-of-use/index.html). First name\*Please complete this required field. Last name\*Please complete this required field. Work email\*Please complete this required field. 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