# Product Demo Series

Master your customer feedback with deep-dive demos from Chattermill experts.

## Platform Deep Dive

Master your customer feedback with this series of focused demos.

### Introduction to Theme Structure

Our powerful AI creates theme structures to cut through the noise, and surface insightful customer sentiment about your brand, product, or service.

[Watch video](https://www.loom.com/embed/783435ef3f03406980455b32b4b9033b?hide_owner=true&hide_speed=true&hide_share=true&hide_title=true&hideEmbedTopBar=true)

### Custom Segments

Segment your user groups to prioritize product development and tailor exceptional service for your priority customer segments.

[Watch video](https://www.loom.com/embed/a21499093bd94e359f3204b51dab4bb1?hide_owner=true&hide_speed=true&hide_share=true&hide_title=true&hideEmbedTopBar=true)

### Share Comment Report

Use shareable comment reports to ensure important customer feedback is seen by key decision makers at the right time.

[Watch video](https://www.loom.com/embed/2818787ff555433db0b76d594b7cf50b?hide_owner=true&hide_speed=true&hide_share=true&hide_title=true&hideEmbedTopBar=true)

### Reports: Chart Types

Reports allow you to visualize your data in a series of charts, tracking everything from high-level trends to granular metric changes.

[Watch video](https://www.loom.com/embed/10023531a6ed42bbbcfc9fdcd59177c6?hide_owner=true&hide_speed=true&hide_share=true&hide_title=true&hideEmbedTopBar=true)

### Sentiment Distribution

Zoom in on customer sentiment to understand which drivers have the greatest impact on your customer experience.

[Watch video](https://www.loom.com/embed/0efdbf37e4fb412ea2f73226bfaca126?hide_owner=true&hide_speed=true&hide_share=true&hide_title=true&hideEmbedTopBar=true)

### Dashboards

Use dashboards to create compelling stories with your data tailored to the relevant stakeholder, and turn figures into actionable insights.

[Watch video](https://www.loom.com/embed/93ef8b9e15ec4947b824b4cd843b2b5d?hide_owner=true&hide_speed=true&hide_share=true&hide_title=true&hideEmbedTopBar=true)

### Workflows

Workflows automate the manual process of tracking and monitoring important customer feedback and metrics, and instantly share the right information with the right people.

[Watch video](https://www.loom.com/embed/a79b1cdfef1b44f9ac3ed1372ad07733?hide_owner=true&hide_speed=true&hide_share=true&hide_title=true&hideEmbedTopBar=true)

### Manage Tags

Adding custom tags to your comments lets you add an even more granular level of analysis to your feedback.

[Watch video](https://www.loom.com/embed/c1defe64245e43be9d2999555f96d4d2?hide_owner=true&hide_speed=true&hide_share=true&hide_title=true&hideEmbedTopBar=true)

### Comment Export

Chattermill exports can be pushed back to your Data Warehouse, or uploaded to data visualization tools for additional layers of enrichment and analysis.

[Watch video](https://www.loom.com/embed/9ebeec0a7a0f4b52ba12d4eb63510e5c?hide_owner=true&hide_speed=true&hide_share=true&hide_title=true&hideEmbedTopBar=true)

## Explore our platform

Measure customer sentiment to understand the drivers that have the greatest impact on your customer experience.

## Take a product tour of Chattermill

Chattermill Product Tour

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