Past Events

CX Virtual Community Meetup

November 25, 2025
16:00 - 17:00 BST
The CX Virtual Community Hub is your go-to event for all things customer experience. This event is designed to bring our community together to network, share insights, and learn from each other.

Driving Actionable Insights Across Teams

October 1, 2025
3 pm BST / 10 am EST
A virtual session exploring how to effectively share customer insights across teams.

Unlock the power of AI in CX

May 21, 2025
17:30 - 20:30 (CET)
Hear first hand how some of the world’s best brands are leveraging AI in CX. No tech wizardry required – just practical, actionable advice to conquer the complexities of this dynamic domain.

CX Dinner in London: Supper Club

April 24, 2025
18:00 - 22:00
This isn’t just another networking event — it’s a chance to share your perspective, challenge ideas, and help shape the conversations that matter in CX and product today.

Product Experience Summit

March 26, 2025
4 PM GMT | 11 AM EST
The only event designed for product and UX leaders seeking to turn user feedback into winning products and measurable growth.

Understanding the power of AI in CX

February 27, 2025
17:30 - 20:30
Join us for an invite-only, informal networking event, where we’ll bring together an elite lineup of CX, VoC, and Product leaders from across the UK.

Strategies to reduce product return rates

October 23, 2024
3 - 4 pm BST - Virtual
On demand Webinar

XLG Summit

2 pm BST / 9 am EST
At the Experience-Led Growth Summit, discover thought-provoking strategies that turn your customers feedback into retention, cross-sell and improved conversion.

Understanding the competitive value of AI in CX

17:00 - 20:00
Hear first hand how some of the world’s best brands are leveraging AI in CX. Dive deep into diverse feedback analysis approaches for a nuanced understanding of the industry landscape.

The business strategy for sustainable, profitable growth

Ended session

Understanding the competitive value of AI in CX

15:00 - 18:30
Join us for an invite-only, informal networking event, where we’ll bring together an elite lineup of CX, VoC, and Product leaders from across the UK.

Understanding the competitive value of AI in CX

15:00 - 18:30
Join us for an invite-only, informal networking event, where we’ll bring together an elite lineup of CX, VoC, and Product leaders from across Germany.