Chattermill Newsroom

News and updates about Chattermill, the world’s first Unified Customer Intelligence platform. Contact Chattermill Media Relations below or download the Chattermill Brand and Press Kit.

News Articles

.avif) What is the Chattermill Model Context Protocol (MCP): A Complete Guide
Chattermill MCP server connects your customer feedback data directly to AI agents like Claude, so your teams can query insights, build reports, and push findings to other tools - without leaving their AI agent.
Author: Natalia Dwórznik
Date: March 18, 2026
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How Observations, Highlights & Ask Lyra Accelerated Prioritization at Vivobarefoot
Inside their beta experience with Observations, Ask Lyra, and Highlights.
Author: Vincent Dollet
Date: October 29, 2025
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How Qonto's Product Team Uses Observations to Identify Even the Most Precise Customer Issues
Read how Qonto uses Observations to pinpoint granular customer issues.
Author: Vincent Dollet
Date: October 22, 2025
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The New Era of CX Intelligence is Here
Today, Chattermill is introducing three powerful capabilities: Observations, Highlights, and Ask Lyra, defining the new standard in Customer Experience Intelligence.
Author: Mikhail Dubov
Date: September 30, 2025
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Introducing Chattermill’s Speech Analytics: Unlocking insights in every call
Now you can analyze support and sales calls directly within Chattermill.
Author: Natalia Dwórznik
Date: November 12, 2024
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Product Update: Detect Emerging Risks Faster with AI-Powered Alerts
Our new Alerts are now available for all Chattermill users.
Author: Tom Sykes
Date: June 27, 2024
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.avif) Reports and Dashboards Every Team Enjoys Using
Our new, user-friendly Reports and Dashboards interfaces mean any team can access insights faster, and collaborate with better visibility and clarity. Work smarter starting today!
Author: Tom Sykes
Date: August 23, 2023
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Recognition & Awards

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