# Forsta

Bring Forsta research responses into Chattermill to accelerate insights from VoC programs.

Forsta (formerly Confirmit and FocusVision) is a sophisticated survey and insights platform used for market research, VoC programs, and employee experience analysis.

**Why connect Forsta with Chattermill?**

Connecting Forsta with Chattermill enables you to bring qualitative feedback from complex research studies into your broader CX intelligence stack. Chattermill’s Lyra AI extracts themes and sentiment from long-form responses—empowering research, insights, and CX teams to close the loop faster.

**Key features of the Forsta and Chattermill integration:**

- Import open-text feedback from surveys and interviews
- AI-driven sentiment and insight extraction
- Unified dashboard combining research and real-time feedback
- Real-time alerts on emerging issues across segments
- Insights to drive faster action from deep qualitative data

## Get your team working smarter with Chattermill

See how Chattermill can unify and amplify your existing CX tools, and help you see the customer reality.

## See Chattermill in action