# Typeform integration

How To Integrate Your Typeform Surveys with Chattermill

Written by Mikhail Dubov  
November 17, 2021

Capture your data using Typeforms seamless survey platform and distil actionable insights with Chattermill analytics.

# **1. The first detected score field will be the accepted metric.**

Our Typeform integration accepts simple structure surveys

**Accepted score fields include:**

- Opinion_Scale with a number score - shown in the example as “10”

```
{
  "field": {
    "type": "opinion_scale"
  },
  "type": "number",
  "number": 10
}
```

# **2. The first detected open text field as comment for analysis**

The first space in your survey for open text will be accepted and analysed by Chattermill's AI platform.

**Accepted text fields type include:**

- Long_Text as customer feedback comment - shown below as “ _This is my customer feedback”_

```
{
  "field": {
    "type": "long_text"
  },
  "type": "text",
  "text": "This is my customer feedback"
}
```

# **3. In the case that your survey is more complex than this, we have a CSV upload option for targeted matches in each field.**

# **FAQ**

## **My survey has not been uploaded correctly, what do I do?**

Have you checked that the first score and first comment contain the target data for analysis?

In the example below, questions 1 and 2 will be accepted by our integration only.

## **My survey has multiple fields and I want to use them all, what do I do?**

Try our CSV upload tool or contact us using our Intercom widget.

# _More questions? Contact us using our support chat or [email](mailto:support@chattermill.io) directly. We are here to help you get the most out of your data!_