Customer Intelligence Summit 2023

Learn from the world’s best CX leaders

Event Details

Date: March 30th
Location: White Rabbit Studios, Shoreditch

Overview

The Customer Intelligence Summit 2023 was a day to remember! We all left inspired and with actionable takeaways on how to prove the value of CX, increase customer retention, and improve the product experience. Watch all of our recordings below from the Customer Intelligence Summit 2023. Amazon, Boots, Wise & more.

Event Highlights

Speakers

Join the biggest names in CX and the next wave of CX leaders you need to be aware of. The kind of speakers you usually pay thousands of dollars to see. Except this time, it’s free.

• Nilan Peiris
  Chief Product Officer

• Amanda Whiteside
  Head of WW Customer Optimisation & Enablement

• Paula Bobbett
  Chief Digital Officer

• Rhea Fox
  Chief Product Officer

• Victoria White
  Head of Customer Audience Strategy

• Natasha Wear
  Director Customer Experience

• Carli Glines
  Head of Product - Customer Experience

Sessions

• 12:30: Arrivals & Registration
• 13:30 - 13:50: The Future of CX: Moving Towards a More Unified, Intelligent Approach
  Speaker: Mikhail Dubov, CEO & Co-Founder
• 14:00 - 14:30: Keynote Presentation: How to Prove the Value of CX
  Speaker: Amanda Whiteside, Head of WW Customer Optimisation & Enablement
• 14:40 - 15:05: How Wise Uses Customer Feedback to Drive Product Success
  Speaker: Nilan Peiris, Chief Product Officer
• 15:35 - 16:05: CX Retail Trends: What Do Customers Care About Most?
  Speakers: Tom Whitney, VP, Solutions Consulting & Teri Baines, Senior Product Manager
• 16:15 - 16:45: Women of CX: Why We Need More CX in The C-Suite
  Speakers: Paula Bobbett, Chief Digital Officer & Rhea Fox, Digital Director
• 17:40 - 18:00: Chattermill CX Award Announcements

FAQs

How do I register?

Please register via the ‘Secure Your Spot’ tab. You can decide whether you would like to attend physically or virtually.

If I cannot attend the physical event, can I attend virtually?

Of course! Everything will be live-streamed.

What is the dress code?

Smart casual.

What if I have to cancel?

If you are attending physically and need to cancel your registration, please contact Emily at emily@chattermill.io.