Customer Advisory Board

Chattermill Customer Advisory Board

The Chattermill Customer Advisory Board (CAB) is dedicated to providing invaluable support and strategic guidance to Chattermill and includes leaders from the companies we collaborate with, all sharing our commitment to advancing Experience-Led Growth through CX Intelligence.

Benefits of Joining the CAB

• Exclusive Insights
  Gain access to exclusive insights and industry trends in customer experience (CX) that are curated specifically for members of the CAB.

• Networking Opportunities
  Participate in exclusive events and connect with a community of like-minded professionals, fostering meaningful relationships with fellow CX enthusiasts, experts, and industry leaders.

• Early Access to Features
  Be among the first to explore and utilise new features and innovations within the Chattermill platform, providing a competitive edge in leveraging advanced CX tools.

• Influence Product Roadmap
  Have a direct impact on the development of Chattermill by providing feedback and insights, and shaping the platform according to the evolving needs and expectations of CX professionals.

• Speaking Opportunities
  Gain visibility and recognition by leveraging speaking opportunities at exclusive events organised by Chattermill. Share your insights and experiences with a broader audience, positioning yourself as a leader in the field of customer experience.

• Visibility in the CX Community
  Increase your visibility within the broader CX community through active participation in collaborative initiatives, creating a positive impact on your personal brand and professional reputation.

Chattermill Customer Advisory Board Members

• James McGhee
  Director of CX

• Daniel Hultell
  Lead CX Analyst

• Ariel Morgan
  Senior Product Marketing Manager

• Christhoper Beattie
  Head of Global Customer Experience

• Stefan Platteau
  Head of Customer Strategy & Analytics

• Abdul Khaled
  Customer Experience & Digital Products

• Chloe Ward
  Customer Insights Lead

• Emily Mitchell
  Consumer Experience

• Paulo Weiler
  Head of Analytics & Optimisation

• Adeline Roche
  Manager Data & Analytics

• Catherine Hanys
  Head of Customer Insights

• Obi Santos
  Senior CX & Insights Leader

• Kevin Griffin
  Head of UX and Design

Frequently Asked Questions

• How to join the CAB?
  To join the CAB you must first fill out the application form and agree to the Confidentiality Agreement that we will share with you afterwards.

• Who can join the CAB?
  An effective application is not solely dependent on your personal profile. We encourage applications from individuals across Chattermill and evaluate them using a set of additional criteria, which includes factors such as industry, diversity, equity, and regional inclusion.

• Expectations of sitting on the CAB
  There is no term limit for sitting on The CAB. The primary tasks are that you attend meetings regularly and engage actively in the priorities of the CAB.