Welcome to the Chattermill Community!

Join our vibrant community dedicated to revolutionizing the world of customer experience.

At Chattermill, we believe in the power of collaboration, knowledge-sharing, and fostering connections among CX, VoC, and Product professionals like you. Ready to dive in?

Top reasons to join the Chattermill Community

1. Networking opportunities
   Participate in exclusive events and connect with a community of like-minded professionals, fostering meaningful relationships with fellow CX enthusiasts, experts, and industry leaders.

2. Connect with CX peers
   Engage with like-minded individuals, share insights, and learn from each other's experiences in customer experience.

3. Visibility in the CX community
   Increase your visibility within the broader CX community through active participation in collaborative initiatives, creating a positive impact on your personal brand and professional reputation.

4. Access exclusive resources
   Gain access to exclusive content, industry reports, and valuable resources curated specifically for our community members.

Our Programs

• Referral Program
  Refer a friend or someone in your network who you think would benefit from using Chattermill.

• Customer Advisory Board
  A dedicated group of leaders from the companies we collaborate with provides invaluable support and strategic guidance to Chattermill.

• Champions Program
  Become a Champion and be the voice of a vibrant community of CX, UX, research, and product professionals—plus unlock exclusive VIP perks along the way.

• The CX Chattermill Awards
  Entry deadline until 30th January 2026.

Voices from the Chattermill Community

• "I love the CX Community meet ups! These meetings are super insightful and great to hear how other companies deal with customer insights topics."
  — Julia Zuber, Guest Insight Lead

• "The Chattermill event was insightful and engaging, offering valuable connections and actionable insights for improving customer experience. It was a fantastic opportunity to exchange ideas with industry leaders."
  — Abdul Khaled, Head of Digital | Customer Experience & Digital Products

Upcoming Events

• CX Dinner in Berlin: Supper Club
  Join us for an evening of bold ideas and real conversations — where CX and product leaders come together to connect, question, and co-create what’s next.

• CX Dinner in New York: Supper Club
  November 5, 2025 | 6 PM EST
  Following the success of our London event, we’re now heading to New York!

• XLG SUMMIT 2026
  February 25, 2026 | 13:00 - 19:00
  The XLG Summit returns — this time, live in London. An exclusive, in-person gathering for senior CX and product leaders to connect, exchange bold ideas, and shape the future together. No screens, just real conversations that matter.

Past Events

• CX Virtual Community Meetup
  November 25, 2025 | 16:00 - 17:00 BST
  The CX Virtual Community Hub is your go-to event for all things customer experience. This event is designed to bring our community together to network, share insights, and learn from each other.

• Driving Actionable Insights Across Teams
  October 1, 2025 | 3 pm BST / 10 am EST
  A virtual session exploring how to effectively share customer insights across teams.

• Unlock the power of AI in CX
  May 21, 2025 | 17:30 - 20:30 (CET)
  Hear first hand how some of the world’s best brands are leveraging AI in CX. No tech wizardry required – just practical, actionable advice to conquer the complexities of this dynamic domain.

Need more help?

Contact Us
Still have questions about joining our community?
Email: marta.perez@chattermill.io
Learn more about our Help Center, where you'll find advice and answers from the Chattermill Team, and our Academy, to become an expert who knows how to prove the value of CX for the business.