Chattermill Community

Welcome to the Chattermill Community!

Join our vibrant community dedicated to revolutionizing the world of customer experience.

At Chattermill, we believe in the power of collaboration, knowledge-sharing, and fostering connections among CX, VoC, and Product professionals like you. Ready to dive in?

Top reasons to join the Chattermill Community

• Networking opportunities
  Participate in exclusive events and connect with a community of like-minded professionals, fostering meaningful relationships with fellow CX enthusiasts, experts, and industry leaders.

• Connect with CX peers
  Engage with like-minded individuals, share insights, and learn from each other's experiences in customer experience.

• Visibility in the CX community
  Increase your visibility within the broader CX community through active participation in collaborative initiatives, creating a positive impact on your personal brand and professional reputation.

• Access exclusive resources
  Gain access to exclusive content, industry reports, and valuable resources curated specifically for our community members.

Our Programs

• Referral Program
  Refer a friend or someone in your network who you think would benefit from using Chattermill.

• Customer Advisory Board
  A dedicated group of leaders from the companies we collaborate with provides invaluable support and strategic guidance to Chattermill.

• Champions Program
  Become a Champion and be the voice of a vibrant community of CX, UX, research, and product professionals—plus unlock exclusive VIP perks along the way.

• The CX Chattermill Awards
  Entry deadline until 30th January 2026.

Voices from the Chattermill Community

• "I love the CX Community meet ups! These meetings are super insightful and great to hear how other companies deal with customer insights topics."

  — Julia Zuber, Guest Insight Lead

• "The Chattermill event was insightful and engaging, offering valuable connections and actionable insights for improving customer experience. It was a fantastic opportunity to exchange ideas with industry leaders."

  — Abdul Khaled, Head of Digital | Customer Experience & Digital Products

Upcoming Events

• CX Dinner in Berlin: Supper Club
  Join us for an evening of bold ideas and real conversations — where CX and product leaders come together to connect, question, and co-create what’s next.

• CX Dinner in New York: Supper Club
  November 5, 2025 | 6 PM EST. Following the success of our London event, we’re now heading to New York!

• XLG SUMMIT 2026
  February 25, 2026 | 13:00 - 19:00.
  The XLG Summit returns — this time, live in London. An exclusive, in-person gathering for senior CX and product leaders to connect, exchange bold ideas, and shape the future together.

Past Events

• CX Virtual Community Meetup
  November 25, 2025 | 16:00 - 17:00 BST. The CX Virtual Community Hub is your go-to event for all things customer experience.

• Driving Actionable Insights Across Teams
  October 1, 2025 | 3 PM BST / 10 AM EST. A virtual session exploring how to effectively share customer insights across teams.

• Unlock the power of AI in CX
  May 21, 2025 | 17:30 - 20:30 (CET). Hear first hand how some of the world’s best brands are leveraging AI in CX.