## The Guide to Buying CX Intelligence Software

Download our complete guide to understanding what CXI is, how to evaluate CXI platforms, and how to build a compelling business case for internal buy-in.

[Get the guide](https://613982.fs1.hubspotusercontent-eu1.net/hubfs/613982/Product%20Marketing%20Data%20Sheets/Chattermill%20%7C%20The%20Guide%20to%20Buying%20CX%20Intelligence%20Sofwatre.pdf)

### What You'll Learn:

- **What is CX Intelligence:** How CXI platforms work, who is CXI for, and what are the most common use cases.
- **Creating a strong business case:** How to calculate ROI from CXI investment with concrete templates and ROI calculators.
- **The CX Intelligence market:** How to choose the right solution and avoid common pitfalls.
- **Feature evaluation guide:** The questions to ask potential providers to avoid unnecessary costs and bad decisions.

### What's Included:

- **Vendor evaluation checklist:** Can't-miss criteria for your due diligence process.
- **ROI calculators:** Calculate a potential return on investment from a CXI solution.
- **Your success plan:** Get proven tips on successfully evaluating and rolling out CX intelligence software.

## Before You Buy

Read how CX, Product, and Marketing leaders use CX Intelligence to connect their CX programs to the business outcomes.

## Featured Resources

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**How to Write a Request for Proposal (RFP)?** \
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Get practical templates and criteria for running an effective RFP process for Customer Experience Intelligence and Feedback Analytics solutions.\
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Get the guide](/content/chattermill-guides-new/how-to-write-a-request-for-proposal-rfp/index.html)

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**Chattermill ROI Calculators** \
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Estimate the potential value a Customer Experience Intelligence platform could deliver to your business with our ROI calculators.\
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Get the guide](/content/chattermill-guides-new/chattermill-roi-calculators/index.html)

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**The Essential Guide to Experience-Led Growth** \
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Learn how leading companies achieve profitable growth by making customer experience their competitive advantage.\
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Get the guide](/content/chattermill-guides-new/the-essential-guide-to-experience-led-growth/index.html)