# 40 Reasons to Love Chattermill

By

Tom Sykes

Last Updated:

June 25, 2025

Reading time:

3

minutes

Over the last seven years, [Chattermill](/content/site-root.html) has grown rapidly from the small team that joined Mikhail and Dmitry when they co-founded the business back in 2015.

Since then, we’ve seen some incredible successes. We’re proud to say we’ve made a real impact – developing software that uses [groundbreaking deep learning AI](/content/product/analytics/index.html) to help companies gain intelligence from complex customer feedback.

Of course, none of this would’ve been possible without the people that work here at Chattermill. From employee #1 Jack Miller (who’s still with us), to most recent Chattermillian Evelyn Liu, they’ve all contributed to who we are today.

The secret to our success? Hard-work, ambition, and an inclusive mindset, all of which have contributed to a warm and caring company culture which we’re incredibly proud of.

To celebrate the incredible growth we’ve seen over the past seven years, I asked the ~80 Chattermillians what they loved most about working here.

Here’s what they had to say.

### 40 Reasons to love Chattermill

**1.** We’re on a mission to help create better customer experiences for all 🚀  
**2.** We do this with a product that works at the cutting edge of Artificial Intelligence and Natural Language modelling 💻  
**3.** This allows our users to gain insights from multiple sources of user feedback, using groundbreaking theme and sentiment analysis 🔍  
**4.** Don’t take our word for it - we were recently named [Leaders in Text Analytics](/content/blog/g2-summer-2022/index.html) in the latest round of G2 reports! 🎉  
**5.** We’re pioneers in establishing an entirely new category - [Unified Customer Intelligence](/content/solution/unified-analytics/index.html) 👁️‍🗨️  
  
**6.** We’re powering this progress with generous funding, having raised $8 million in our Series A 📈  
**7.** Plus, we’re backed by impressive investors including DN Capital, and angel investors Matt Price (Senior Vice President @ Zendesk) and Nilan Peiris (Chief Product Officer @ Wise)  
**8.** Our founders have also been through [Entrepreneur First](https://www.joinef.com/), Europe’s biggest startup accelerator program ⏫  
**9.** The hard work has paid off - we’ve been ranked [#12 in London Daily News’](https://www.londondaily.news/ldn-award-fasted-growing-companies/) List of fastest growing companies 🥳  
**10.** And we were included in the [2022 MarTech 50!](https://www.linkedin.com/feed/update/urn:li:activity:6911673869367934978?updateEntityUrn=urn%3Ali%3Afs_feedUpdate%3A%28V2%2Curn%3Ali%3Aactivity%3A6911673869367934978%29) 🎉  
**11.** We work with some of the most recognised and exciting brand names in the world: including [HelloFresh](/content/blog/how-hellofresh-drives-customer-satisfaction-and-retention-with-chattermill/index.html), Uber, Amazon, Zappos and River Island 👋  
**12.** So, by working at Chattermill you’ll be helping improve products and services used by many of your family and friends! 🙏  
**13.** We’ve also been praised and covered by [Forbes](https://www.forbes.com/sites/forbesbusinesscouncil/2022/04/11/the-tipping-point-why-companies-need-to-focus-on-the-customer-experience/?sh=702a10a83ef8), [Business Insider](https://www.businessinsider.com/uber-and-deliveroo-use-chattermill-to-improve-customer-service-2020-2?r=US&IR=T), [TechCrunch](https://techcrunch.com/2020/02/24/chattermill-raises-8m-series-a/?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAALLSTOo8Lrk0pCkzRGcutQ-Lz8nH-5l4u-ZOISHPwj0mPsqv5qwZI371JUJLA7fWHOTb5tC33CHWZ15uZOq_d_VJtpwCMZRqmmxmNUkZO1UK89OOIsoxHWImFtMU_bWQ-aGJKHWFNEgtpG6nHhDqRpw65E5aha4k3-l5oIj2uoUi) and many more…👏  
  
**14.** We like putting on events - lots of them! From our [CX Teardown to our Women of CX Series](/content/webinars/index.html), we’re a prominent voice in the CX space. 🗣️  
**15.** We’re a team of 80+, and we’re hiring! ( [check out our open roles](/content/careers/index.html)) 📈  
**16.** There are Chattermillians working in 7 different timezones! 🕜  
**17.** We’re a team that cares about learning, growth, development and wellbeing 🤝  
**18.** Which we encourage through our provide a £500 yearly learning and development budget 📖  
**19.** Plus, a £50 monthly wellbeing budget through [Ben](https://www.thanksben.com/)! ☺️  
**20.** We have a library in the office, which is always open for new recommendations 📚  
**21.** We prioritise a good work-life balance above all else. We are flexible around school runs, doctors appointments and anything unexpected that life throws at you 💫  
**22.** We practice an open door policy through all levels of the company - everyone is happy to jump on a call to answer any questions you might have 🚪  
  
**23.** You get to make an impact from day one, and you’ll always be involved in different projects ⚡  
**24.** We keep Fridays free of internal meetings, to help ourselves achieve deep work 💪  
**25.** We commit to transparency from the top - we’re open about the health and state of the business with all of our employees ❤️‍🩹  
**26.** All of this adds up to us being voted the [8th best startup to work at by Tempo in 2022!](https://www.heytempo.com/london-top-startups-to-work-for-in-2022/) 🥂  
**27.** We encourage progression like no other, including between departments! [Check out our profile on Billie who recently made the switch from CX to Product](/content/blog/inside-chattermill-billie-bradley/index.html). 🚀  
  
**28.** We also give you 25 days of annual leave a year, excluding bank holidays 🏖️  
**29.** Plus, take your birthday off too! 🎂  
**30.** What’s more, you’re rewarded for sticking around. Get an extra day of annual leave for every year you’re at the company, plus a £25 increase on your wellness budget 🙌  
**31.** Truly flexible working - you decide where working works best for you, whether that’s at home, in the office, or a mixture of both 🏠  
**32.** We schedule random calls every week between employees, so we can get to know each another even if we’re thousands of miles apart 🤳  
**33.** We recognise each other's achievements on our #praise Slack channel… 🙌  
**34.** And stay in touch with our lives outside of work on #photosfromtheweekend 📸  
**35.** We’re also proud to showcase our fantastic employees through our [Inside Chattermill](/content/blog/inside-chattermill-meet-stepan-suchkov-in-marketing/index.html) series 🥳  
  
**36.** We have one of the coolest offices in London - [Second Home](https://secondhome.io/location/spitalfields/), a sustainable office with free yoga, boxing and meditation classes 🏡  
**37.** It’s located just around the corner from Brick Lane in Spitalfields, home to a vibrant food market 🧱  
**38.** We host lots of socials - remote, in-person, within teams and whole company 🧑‍🤝‍🧑  
**39.** We have yearly off-sites where we meet together as a team - check out the cover photo for a peek of how this year’s event went down! 🎉  
**40.** Finally, we’re very welcoming to pets in the office! See below for when Teddy visited us 🐕