# Product Updates

## Stay informed on the latest Chattermill updates and features designed to enhance your customer feedback analytics capabilities.

### What is the Chattermill Model Context Protocol (MCP): A Complete Guide
Chattermill MCP server connects your customer feedback data directly...

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*Author: Natalia Dwórznik  
Head of Product Marketing*  
[Read now](https://mailto:support@chattermill.com/blog/what-is-the-chattermill-model-context-protocol-mcp-a-complete-guide)

### How Observations, Highlights & Ask Lyra Accelerated Prioritization at Vivobarefoot

*Author: Vincent Dollet  
VP of Product*  
[Read now](https://mailto:support@chattermill.com/blog/how-observations-highlights-and-ask-lyra-accelerated-prioritization-at-vivobarefoot)

### How Qonto's Product Team Uses Observations to Identify Even the Most Precise Customer Issues

*Author: Vincent Dollet  
VP of Product*  
[Read now](https://mailto:support@chattermill.com/blog/how-qontos-product-team-uses-observations-to-identify-even-the-most-precise-customer-issues)

### The New Era of CX Intelligence is Here
Today, Chattermill is introducing three powerful capabilities: Observations, Highlights, and Ask Lyra.

*Author: Mikhail Dubov  
CEO & Co-Founder*  
[Read now](https://mailto:support@chattermill.com/blog/the-new-era-of-cx-intelligence-is-here)

## Join the 11,000+ CX, insights and product leaders who subscribe to our How To Love a Customer podcast, delivered every two weeks.

## Lyra AI: addressing concerns about AI adoption
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*Author: Dr Aji Ghose  
CEO Chairman and Co-founder, Intercom*

## Quick-start guide for Lyra AI
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*Author: Mariana Lisboa  
CEO Chairman and Co-founder, Intercom*

## Why Lyra AI comes out on top when comparing AI platforms for text analysis
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*Author: Jordan Clive  
CEO Chairman and Co-founder, Intercom*

## The strategic and tactical divide in CX: how we built Lyra AI to bridge the gap
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*Author: Luke Moore  
CEO Chairman and Co-founder, Intercom*

## Lyra AI uncovered: what customers always ask
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*Author: Dr Aji Ghose  
CEO Chairman and Co-founder, Intercom*

## Everything you need to know about Lyra, the breakthrough AI technology for customer experience
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*Author: Dr Aji Ghose  
CEO Chairman and Co-founder, Intercom*

## The essential guide to Experience-Led Growth (XLG)
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

*Author: Mikhail Dubov  
CEO Chairman and Co-founder, Intercom*