How To Love A Customer Blog Articles - Chattermill

How To Love A Customer

Our CEO & Co-Founder, Mikhail Dubov, sits down with CX, Product, and Customer Insights leaders who’ve cracked the code on building lasting customer loyalty.

How To Love A Customer: Episode 17 with Victoria Weiss from Smalls
Hear Victoria share why one angry customer is never just one customer...
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How To Love A Customer: Episode 16 with Olga Ivanova from inDrive
Hear Olga share how inDrive built an LLM-assisted conflict resolution model.
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How To Love A Customer: Episode 15 with Casper Overbeek from CitizenM
Hear Casper share how CitizenM turned a failed internal app into a masterclass in listening.
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How To Love A Customer: Episode 14 with Jai Patel from Nike
Hear Jai explain how to close that gap between head office strategy and what actually happens in stores.
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TOP INSIGHTS

Lyra AI: addressing concerns about AI adoption

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Dr Aji Ghose

Quick-start guide for Lyra AI

Mariana Lisboa

Why Lyra AI comes out on top when comparing AI platforms for text analysis

.avif) Jordan Clive

The essential guide to Experience-Led Growth (XLG)

Mikhail Dubov

How To Love a Customer Podcast Episodes